Do you offer vase sets or styling advice?
Absolutely. Explore our curated Vase Set with Flowers collection, designed for proportion and style. You can also find guidance in our styling articles and tutorials for a polished, modern finish. For any bespoke enquiries, please get in touch with our customer service team.
How does your loyalty programme work?
Our loyalty programme rewards regular customers with exclusive floral rewards, early access to seasonal launches, previews, and curated member benefits. It’s designed to bring you closer to the FLOWERBX world with every order. Sign up for our loyalty programme here.
How do I care for my flowers once they arrive?
Follow our simple flower care steps — trim stems, refresh water, and keep arrangements away from heat — to support luxury bouquet maintenance. These small rituals help keep flowers fresh and extend their lifespan. To find out more information, visit our flower care guides here.
Can I schedule a delivery in advance?
Yes. You can schedule your flower delivery for a specific date at checkout, making it easy to plan ahead for birthdays, celebrations, or meaningful gifting moments.
We offer same-day and next-day delivery on selected products, while our standard delivery typically arrives within 2–4 days, depending on the arrangement and delivery location. Our delivery calendar allows you to book well in advance, giving you confidence that your flowers will arrive exactly when intended.
How long does standard delivery take?
Our standard delivery service typically takes 2–4 days, depending on the flower variety, arrangement style, and destination. This option allows us to carefully source, condition, and prepare each order. You can select your date in our delivery calendar, if your products are available for express delivery, this will also be shown in the calendar.
How are flowers protected during delivery?
Every order is packed in temperature-conscious, protective packaging designed to preserve freshness during transit. From preparation to delivery, each bouquet is handled with care and delivered with our freshness guarantee.
Will delivery options vary by product?
Yes. Some delivery options — such as same-day or next-day delivery — are available only on selected products. Available delivery methods will be clearly displayed at checkout based on your chosen arrangement and location.